Contact us
📩 Contact email address
For any inquiries, you can write to us at the following address:
sanae-bienetre@outlook.com
We respond to all messages carefully and as quickly as possible.
🕒 Response times
Our teams will usually respond to you:
Monday to Friday – 9am to 6pm (CET)
Requests sent on weekends or public holidays will be processed on the next working day.
🛒 Order tracking
If your question concerns an order, please specify:
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Your order number
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Your first and last name
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The email address used during the purchase
This will help us respond to you more quickly.
💬 Contact form
You can also contact us directly using the form available on this page. Simply enter your message and contact details, and we will get back to you as soon as possible.
❓ FAQ – Frequently Asked Questions
Before writing to us, please consult our FAQ: you may already find the answer to your question regarding delivery, returns or the operation of our products there.
❤️ We are here for you
At Sanae Health and Wellness, we strive to provide a pleasant, seamless, and caring experience. Never hesitate to contact us: your satisfaction is our priority.